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Terms & Conditions

These Terms govern your relationship with the operator of betfair-casino-canada available solely via https://betfair-casino-ca.com (the "Service"). By accessing or using the Service you agree to be bound by these Terms. Effective date: 27 October 2025. Regional notice for Canada: access to real‑money gambling is offered only where locally authorized. If Canadian provincial authorization is not shown on the registration page, you must not create an account or transact. Nothing here constitutes an offer in prohibited jurisdictions.

Compliance LoT: Observe: CA gambling is provincially regulated; brand availability in Canada is not confirmed. Expand: restrict availability, avoid local licensing claims, and reference applicable consumer laws. Reflect: set a clear non‑availability rule unless and until Canadian authorization is posted on the site.

Definitions

  • Operator: The legal entity responsible for operating the Service at betfair-casino-ca.com. Where applicable outside Canada, related group entities may hold UKGC Licence 39439 (PPB Counterparty Services Limited) or MGA authorization; no Canadian authorization is claimed unless clearly stated on the site.
  • User/You: Any visitor to the Service.
  • Player/Account Holder: A User with a verified account in good standing.
  • Account: A registered profile used to access the Service and hold funds.
  • Bet/Wager: A monetary stake placed on a casino game or other product offered on the Service.
  • Bonus/Promotion: Any promotional value (e.g., cash bonus, free spins, free bet) subject to specific conditions.
  • Cash Balance: Deposited real‑money funds and cleared winnings.
  • Bonus Balance: Funds or credits subject to wagering or other conditions.
  • KYC: Know‑Your‑Customer identity and eligibility checks.
  • Self‑Exclusion: A user‑initiated block on access to gambling services for a defined period.
  • Prohibited Jurisdiction: Any place where using the Service is illegal or not locally authorized.

Compliance LoT: Observe: define core terms for clarity. Expand: distinguish cash vs bonus balances and jurisdictional limits. Reflect: definitions align with responsible gambling and AML controls.

Account Registration

Eligibility and Age

  • You must be physically located in a permitted jurisdiction at the time of play and at least the legal gambling age in your province or territory (19 in most provinces; 18 in Alberta, Manitoba, and Quebec). The Service's minimum age is never lower than 18.
  • Residents of Prohibited Jurisdictions, including Canadian provinces where local authorization is required but not indicated on our registration page (e.g., Ontario unless AGCO/iGO authorization is displayed), must not register.

Registration and Verification

  1. Provide accurate personal details and a unique email. One account per person, household, IP, and device is permitted.
  2. Complete email and device verification. We may require KYC documents (government ID, proof of address, source of funds) and geolocation checks.
  3. We may conduct AML/CTF screening under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and applicable sanctions lists. Failure to pass checks may lead to refusal or suspension.

User Obligations

  • Maintain accurate data and promptly update changes. Keep credentials confidential and enable multi‑factor authentication where available.
  • Use only your own payment instruments; third‑party deposits/withdrawals are prohibited.
  • You are responsible for tax reporting on winnings as required by law.

Compliance LoT: Observe: CA age varies; AML/PCMLTFA applies. Expand: set geo‑eligibility and single‑account rules. Reflect: clear KYC/AML duties and user responsibilities.

Betting & Gameplay Rules

Placing Bets

  • Bets are accepted only when our servers confirm receipt and issue a transaction ID. Minimum/maximum stakes are shown in the game or cashier and may vary by product and user status.
  • Once accepted, bets cannot be cancelled by you. We may void or adjust bets due to technical failure, geolocation failure, or palpable error (obvious pricing or result error).

Game Outcomes and Conduct

  • Game outcomes are determined by the applicable game rules and, for RNG games, by certified randomization mechanisms where required by law.
  • Prohibited behaviour includes collusion, use of bots or automation, chip‑dumping, advantage play exploiting bugs, multi‑accounting, abusive language in chat, harassment, hate speech, or sharing personal data of others.
  • We may pause, void, or roll back game rounds affected by disruptions, and we will act fairly and in accordance with applicable law.

Live Casino and Chat

  • Follow host instructions. Do not interfere with equipment, streams, or other players' experiences. We may mute, remove, or suspend users for violations.

Compliance LoT: Observe: need stakes, acceptance, conduct rules. Expand: add palpable error and fairness norms. Reflect: concise, enforceable rules consistent with industry standards.

Bonus Terms

Activation and Wagering

  • Each promotion states eligibility, activation steps, wagering requirements, contribution rates, game restrictions, and expiry. If a default rule applies, it will be stated on the promotion page.
  • Bonus funds and winnings may remain locked until wagering is completed within the stated timeframe. Early withdrawal of cash balance may forfeit active bonuses unless otherwise stated.

Prohibited Actions

  • Betting patterns designed to meet wagering with minimal risk (e.g., equal/zero‑margin bets, hedging across games), attempting to cash out bonus value, multi‑accounting, or sharing bonus value are prohibited.
  • Some games may be excluded or contribute at reduced rates toward wagering; see each promotion's terms.

Combining Promotions

  • Promotions cannot be combined unless explicitly permitted. Bonus priority and order of use are set by the Operator and shown in the cashier or promo page.

Compliance LoT: Observe: user clarity around wagering and restrictions. Expand: specify abuse patterns without fixed numbers. Reflect: rely on promo‑specific disclosures to avoid misstatement.

Payments & Withdrawals

Methods and Availability

  • Supported methods are listed in the cashier and may include bank cards and selected e‑wallets; Interac may be available only where locally authorized.
  • Cryptocurrency deposits/withdrawals are not available to Canadian users.

Deposits, Withdrawals, Limits

  • Transactional limits, processing times, and any fees are shown in the cashier and may vary by method and jurisdiction. We do not charge fees except where clearly stated; third‑party fees may apply.
  • We may require KYC refresh and payment method verification prior to withdrawal. Withdrawals are generally returned to the original funding method where possible.
  • We may hold or reverse transactions in cases of chargeback, suspected fraud, AML concerns, or legal requirements, and report suspicious activity to FINTRAC where applicable.

Refunds and Adjustments

  • If a bet or game round is voided, the stake is returned to the relevant balance. Bonus stakes may be returned as bonus value or removed, as per the promotion terms.
  • We do not provide credit. Negative balances arising from chargebacks or reversals are collectible debts.

Compliance LoT: Observe: CA method constraints and AML. Expand: no crypto for Canada, method parity, and AML checks before withdrawal. Reflect: transparent cashier‑based disclosures and legal reporting rights.

Limitation of Liability

  • We use reasonable skill and care to provide the Service, publish rules accurately, and determine outcomes fairly according to game rules and governing regulations.
  • We are not liable for losses arising from: user device or network failures; internet outages; force majeure; interruptions required for maintenance; third‑party service issues; or your breach of these Terms.
  • To the maximum extent permitted by law, our liability for any claim relating to a specific bet, game round, or transaction is limited to the amount of the stake involved in that bet, game round, or transaction. For account errors, liability is limited to rectifying the error and, where applicable, the impacted portion of your account balance.
  • Nothing limits liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable consumer protection laws.

Compliance LoT: Observe: need fair‑use and exclusions. Expand: cap at stake level and preserve mandatory rights. Reflect: balanced, enforceable limitation with consumer carve‑outs.

Intellectual Property Rights

  • The Service, including software, content, graphics, logos, and trademarks, is owned by the Operator or its licensors (including group companies within Flutter Entertainment plc) and is protected by applicable intellectual property laws.
  • You may not copy, modify, reverse engineer, distribute, or create derivative works from any part of the Service without prior written permission.
  • Any unauthorized use terminates your limited license to access the Service and may result in legal action.

Compliance LoT: Observe: IP ownership and license limits. Expand: prohibit reverse engineering and copying. Reflect: clear, standard IP protections.

Privacy & Data Protection

Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms. It explains what data we collect, legal bases, retention, your rights, and how to contact us about privacy. Where required, we may retain data to meet AML/CTF, sanctions, and regulatory obligations.

Compliance LoT: Observe: reference binding privacy policy. Expand: include AML retention. Reflect: concise linkage and legal bases.

Changes to Terms

  • We may update these Terms to reflect legal, regulatory, or operational changes. We will provide reasonable prior notice (for example, via on‑site banner and/or email to your registered address) unless the change is required sooner for legal or security reasons.
  • If you do not agree to the changes, you must stop using the Service and may close your account. Continued use after the effective date constitutes acceptance.

Compliance LoT: Observe: need notice and consent mechanics. Expand: emergency changes exception. Reflect: opt‑out via discontinuation and closure.

Termination & Suspension

  • We may suspend or close your account with notice where feasible for reasons including KYC/AML failure, prohibited jurisdiction access, self‑exclusion, responsible gambling concerns, fraud, chargebacks, or material breach of these Terms. Immediate suspension may occur for legal or security reasons.
  • You may close your account at any time via the account settings or by contacting support. Self‑exclusion tools are available where legally required.
  • Upon closure, we will return any withdrawable Cash Balance subject to verification and legal holds. Bonus balances and uncompleted wagering are forfeited unless the promotion states otherwise.
  • Dormant accounts and any applicable dormancy policies will comply with local law. No inactivity fees will be charged where prohibited by law.

Compliance LoT: Observe: lawful grounds and user rights. Expand: prioritize responsible gambling and AML. Reflect: fair refunding of cash and forfeiture of bonus.

Governing Law & Jurisdiction

  • These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict‑of‑laws rules, unless the mandatory laws of your province or territory of residence require otherwise.
  • Disputes will be resolved by the competent courts of your province or territory of residence, or another forum mandated by applicable consumer protection or gaming law. To the extent permitted, you may also use small‑claims court where available.
  • Residents of Quebec: Nothing here limits rights under the Consumer Protection Act (Quebec), including any prohibition on mandatory arbitration or class action waivers.

Compliance LoT: Observe: CA consumer law sensitivities and Quebec carve‑outs. Expand: non‑exclusive, consumer‑friendly forums. Reflect: enforceable, rights‑preserving clause.

Contact Information

  • Website: https://betfair-casino-ca.com
  • Customer Support: Please use the on‑site support channel indicated in your account area. If email or phone support becomes available for Canada, details will be posted on the website.
  • Legal Notices: Until a Canadian mailing address is published on the website, please submit legal notices via the on‑site contact mechanism and request an address for service.
  • Author (site content): Liam Tremblay

Compliance LoT: Observe: limited contact data provided. Expand: direct users to on‑site channels without inventing details. Reflect: maintain accuracy and promise updates when available.

Regulatory Notice: The UK Gambling Commission licence 39439 (PPB Counterparty Services Limited) and any Malta Gaming Authority references relate to operations outside Canada. The Service does not represent that it is licensed in any Canadian province or territory unless such authorization is expressly displayed on the site. Access is void where prohibited.